TDRp Measures Library for Learning and Development

The TDRp Measures Library contains over 80 outcome, effectiveness, and efficiency measures for learning and development.  The list of measures and their type is available in pdf format by process. Center for Talent Reporting members may access the electronic measures library which also provides the definition, formula and reference for each measure as well as identical and similar measures. The electronic library is also easily searchable.

We would like to acknowledge and thank the contributors to the field of human capital measurement whose measures and definitions are included in the library and share the following sources:

Jac Fitz-enz

Jac is widely regarded as the father of human capital metrics for his pioneering work in the 1970s and 1980s to demonstrate that metrics can be applied to the human resource field. He founded the Saratoga Institute in 1977 which published the first comprehensive list of human capital metrics.

Fitz-enz, Jac and Davison, Barbara.  How to Measure Human Resources Management (Third Edition). New York: McGraw-Hill, 2002.

Fitz-enz, Jac. The ROI of Human Capital: Measuring the Economic Value of Employee Performance (Second Edition). New York: Amacom, 2009.

Jeff Higgins

Jeff, CEO of the Human Capital Management Institute (HCMI), has built on Jac’s work culminating in the second edition of his handbook referenced below which includes detailed descriptions of over 600 measures. This serves as the foundation for the majority of measures in the library.

Higgins, Jeff. Human Capital Metrics Handbook (Second Edition). Human Capital Management Institute (HCMI), 2012. (Available at http://www.hcminst.com/products-services/human-capital-metrics-handbook/)

Association for Talent Development (ATD), formerly American Society for Training and Development (ASTD)

ATD has provided definitions for terms and measures used in the learning and development field for decades through their annual industry benchmarking survey (State of the Industry Report). An excellent source for definitions used by ATD is the WLP Scorecard: Why Learning Matters by Ray Rivera of ATD in 2007. For learning and development measures, we adopted ATD’s definitions where available with one exception. In TDRp we include the related labor cost (employer portion of payroll taxes, health insurance, pension costs, profit sharing and other expenses directly related to the employee’s salary) as part of the labor cost and thus part of total direct L&D expense and total learning expense. ASTD excludes the related portion of labor cost in all of their cost definitions.

Rivera, Ray. WLP Scorecard: Why Learning Matters. Alexandria, VA: ASTD Press, 2007.

Wayne Cascio & John Boudreau

Wayne and John are thought leaders in the field as well and their book referenced below is used at numerous universities. Wayne is Professor of Management at the University of Colorado at Denver, and John is Research Director at the Center for Effective Organizations and Professor of Management and Organization at USC.

Cascio, Wayne and Boudreau, John. Investing in People: Financial Impact of Human Resource Initiatives. Upper Saddle River, New Jersey: FT Press, 2008.

Society for Human Resource Management (SHRM)

SHRM is actively engaged in standard setting for the HR industry through the work of various task forces. TDRp will adopt the final standards from each task force.

SHRM:  Society for Human Resource Management (SHRM). Cost-Per-Hire: ANSI/SHRM Standard 06001.2012. Available electronically at SHRM.org/HRStandards/PublishedStandards/

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MEASURES LIBRARY
MEMBERS ONLY
Learning & Development
Learning & Development
Detailed Definition of Terms & Measures